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Have a question about an order, a size, shipping, or one of our latest styles?
Bella Satin is here to help. Whether you need a quick answer or a little guidance before placing an order, our Customer Care team is always happy to hear from you.
For order-related questions, please include your order number and the email address used at checkout so we can assist you more efficiently.
Response Time:
We typically respond within 24–48 business hours.
Order Questions
Need an update or have a question about your purchase? Send us a message.
Sizing & Style
Not sure which size or style is right for you? We’re happy to help you find the best option.
Shipping & Returns
Need help with delivery, returns, or refunds? Our team can guide you through the process.
Monday – Friday
9:00 AM – 5:00 PM (EST)
Closed on weekends and U.S. public holidays.
Bella Satin
109 Linda Lane
Wichita Falls, TX 76301
United States
Business Address Only — Not a Return Address
Please do not send returned merchandise to this address. If you need to make a return, contact our Customer Care team first to receive the correct return instructions and return address.
At Bella Satin, we believe a great shopping experience doesn’t end at checkout.
Have a question, need some advice, or simply want to reach out?
Send us a note — we’d love to hear from you. 💕
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